HMI design for LTM-DUO packaging machine

The goal was to develop an easy-to-understand, multifunctional, and thus globally functioning HMI that can operate worldwide, just like the associated machines. The highly complex, machine-internal processes should be visualized, easy to understand for operators, and programmable for mechanics and service technicians. Problems and failures must be alerted to clearly while showing the next steps to solve the problem. Safety and efficiency were the goals of the concept and design. A modern Look & Feel combined with an ergonomic interaction pattern support the user-centric focus of our solution. The machine can thus be monitored and controlled precisely and effectively at all times.

The involvement of the users was essential for the conception. Before we started designing, we conducted a detailed analysis with user interviews and job shadowing. The design and the illustration design of the HMI are based on the corporate identity of LoeschPack, and it was extensively tested in a high-fidelity prototype with Antetype. Demo sessions brought additional feedback. We worked closely with the LoeschPack developers, exchanged experiences in regular feedback sessions, and integrated the input of the LoeschPack team into the solution, which was finalized with VisiWin.

Innovation, technology, and quality: the LTM-DUO's HMI now reflects the corporate identity and values ​​of LoeschPack. This HMI can be operated intuitively across different user backgrounds and contributes to a smooth, low-loss packaging process. LoeschPack systems and machines are in use worldwide. With the "LTM-DUO" machine in use since Q3/2022, the HMI has resulted in less wastage and downtime and fewer operator errors, resulting in a higher profit margin for the respective company.

LoeschPack is an international leader in the development, manufacture, and full service of packaging machines and complete packaging systems, especially for chewing gum, chocolate and long-life baked goods. As a forward-thinking company, LoeschPack offers CO₂-neutral packaging machines and focuses on the consistent reduction of material consumption and the technical optimization of the machines for biodegradable films. LoeschPack belongs to the family-run Piepenbrock group and thus has a solid foundation for long-term, sustainable management, and exceptional customer relationships.